Returns & Exchanges

We want you to be completely satisfied with your APM Monaco™ jewelry, which is why we offer a 30-day return policy for items in their original condition. Please note that personalized creations and earrings are final sale due to hygiene and customization standards.

1

Initiate Your Request

Log into your account or visit our online return portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Place the jewelry in its original APM Monaco™ packaging and include the authenticity card to ensure your return is processed correctly.

3

Ship the Item

Affix the prepaid shipping label provided in your return portal to the outside of your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves the item, your refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing